Privacy Policy
Effective Date: July 01, 2025
Last Updated: July 09, 2025
At Notebrain Software And Services Private Limited (“Notebrains”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit enquiries, request quotations, communicate with us, or use any of our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.
1. Who We Are
Notebrain Software And Services Private Limited is a software development company providing digital transformation solutions for startups, SMEs, enterprises, and government organizations worldwide.
Our services include:
- Custom Software Development
- Enterprise SaaS Development
- CRM & ERP Solutions
- Mobile App Development
- AI & Machine Learning Solutions
- WordPress Development
- Shopify Development
- UI/UX Design
- Cloud Solutions
- API Development & Integration
- Product Engineering
- IT Consulting
2. Information We Collect
Depending on how you interact with our website, we may collect the following information.
Personal Information
When you contact us or submit an enquiry, we may collect:
- Full Name
- Company Name
- Email Address
- Phone Number
- Country
- Project Requirements
- Budget Information
- Uploaded Documents
- Meeting Preferences
You voluntarily provide this information when submitting forms on our website.
Technical Information
When you browse our website, certain technical information may automatically be collected, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Screen Resolution
- Pages Visited
- Time Spent on Website
- Referral Source
- Geographic Region (Approximate)
- Clickstream Data
This information helps us improve our website performance and user experience.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze visitor behaviour
- Measure marketing effectiveness
- Enhance security
You may disable cookies through your browser settings; however, some features of the website may not function properly.
3. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Responding to enquiries
- Preparing quotations and proposals
- Scheduling meetings and consultations
- Delivering requested services
- Customer communication
- Project management
- Technical support
- Website improvement
- Security monitoring
- Marketing communications (only where permitted)
- Legal compliance
We never sell your personal information.
4. Legal Basis for Processing
Where applicable under GDPR and similar privacy regulations, we process your information based on one or more of the following legal grounds:
- Your Consent
- Performance of a Contract
- Legitimate Business Interests
- Compliance with Legal Obligations
5. How We Protect Your Data
We implement reasonable administrative, technical, and organizational security measures to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Cyber threats
Our security practices may include:
- SSL Encryption
- Firewall Protection
- Secure Hosting Infrastructure
- Limited Access Controls
- Password Protection
- Routine Software Updates
- Backup Procedures
While we strive to protect your information, no internet transmission or storage system can be guaranteed to be 100% secure.
6. Sharing of Information
We do not sell, rent, or trade your personal information.
However, we may share information with trusted third-party service providers necessary for business operations, including:
- Cloud Hosting Providers
- Email Service Providers
- Analytics Platforms
- Video Meeting Platforms
- Payment Service Providers
- CRM Platforms
- Marketing Automation Tools
These providers are required to maintain the confidentiality and security of your information.
7. Third-Party Services
Our website may use third-party services such as:
- Google Analytics
- Google Search Console
- Google Maps
- YouTube
- Microsoft Clarity (if enabled)
- reCAPTCHA
- Cloudflare
- Calendly (if applicable)
These services may collect information according to their own privacy policies.
We encourage you to review their respective privacy statements.
8. International Data Transfers
As we serve clients across multiple countries, your information may be processed or stored outside your country of residence.
Whenever possible, we ensure appropriate safeguards are in place for international data transfers.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Meet contractual obligations
- Comply with legal requirements
- Resolve disputes
- Improve customer experience
When no longer required, information is securely deleted or anonymized.
10. Your Privacy Rights
Depending on your location, you may have rights including:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Withdraw consent
- Restrict processing
- Object to processing
- Data portability
- Lodge complaints with a supervisory authority
Requests can be submitted using the contact information provided below.
11. Marketing Communications
If you subscribe to our newsletter or request updates, we may send:
- Industry insights
- Company updates
- Technology articles
- Product announcements
- Service information
You may unsubscribe at any time using the unsubscribe link in our emails.
12. Children’s Privacy
Our website and services are intended for business users and individuals aged 18 years or older.
We do not knowingly collect personal information from children.
If such information is identified, it will be promptly deleted.
13. External Links
Our website may contain links to third-party websites.
We are not responsible for:
- Privacy practices
- Security
- Content
- Policies
of external websites.
Users should review the privacy policies of those websites separately.
14. Data Security
Although we implement commercially reasonable security practices, no electronic transmission or storage method is completely secure.
Users should exercise appropriate caution when sharing sensitive information online.
15. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Legal changes
- Business updates
- Technology improvements
- Security enhancements
The latest version will always be published on this page with the updated effective date.
16. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us.
Notebrain Software And Services Private Limited
Kolkata, West Bengal, India
Email: support@notebrains.com
Website: https://www.notebrains.com
17. Consent
By accessing or using our website, submitting enquiry forms, requesting quotations, or engaging our services, you consent to the collection, use, storage, and processing of your information as described in this Privacy Policy.
Related Policies
For more information about how we handle your personal information, please review our: